Baufest Business Solutions

Based on the Microsoft Dymanics CRM platform Baufest provides the following business solutions:

• BBS CRM
• BBS XRM Call Centers
• BBS XRM Service Desk
• BBS XRM Sales Force Management
• BBS XRM Point of Sales

For the B2B E-Commerce market, Baufest provides the following solutions:

• Baufest Electronic Data Handling Solution

BBS CRM

• Sales process management
• Marketing
• Customer Care

BBS XRM Call Centers

• Inbound & Outbound campaigns
• Telephone sales
• Customer care
• Telephony industry connectors

BBS XRM Service Desk

• IT Tickets
• Claim process management
• Service Level Agreements

BBS XRM Sales Force Management

• Salesmen agenda management
• Metrics
• Pipeline management

BBS XRM Point of Sales

• Campaign information
• Sales & Stock
• POP material management
• POS investment management
• POS management

Baufest Electronic Data Handling Solution

• It implements the data handling stage of your E-commerce solution
• Simplify and centralize the B2B E-Commerce infrastructure